Why Do We Say Our Experience Generates Results!?
Because We Know That NEC + Results = Value
When discussing the VALUE that NEC brings to a project, we focus on the tangible results that we know our extensive experience in the power generation industry will achieve for our customers:
Exceptional Customer Support
- Our regional service managers (RSMs), engineers and quality managers are available to assist you 24 hours a day, seven days a week.
- We are ready to answer your technical questions or concerns or to help you plan your next generator project.
Customer-Driven Project Approach
- Our company culture: Customer-centered! Customer-driven! Customer-focused!
- Our goal: CUSTOMER SATISFACTION IS No. 1!
Cost-Effective Solutions — Our Designs Are Sensitive to Your Budget
- Our design recommendations fit our customers' cost-benefit requirements.
- Our Specialized Engineering Solution™ initiative takes development time out of your schedule and pro-actively addresses known problems for various types and classes of generators.
Responsive to Customer's Schedule Constraints — On-time Deliveries
- We often beat project schedules.
- We have vertically-integrated manufacturing operations and an inventory of critical and long-lead machine components.
- We have experienced project managers who monitor all aspects of the progress of your project.
Expertise With All OEM Machines
- We have no OEM preferences or obligation.
- We are not in the business of selling new machines.
Innovative Repair Solutions
- When we design a repair, we always strive to return a machine back into service in BETTER-THAN-NEW condition and performance.
- We have developed successful, proven solutions to every known generator TIL, TLRI, OMM or AIB.
Ability Engineer & Fabricate Replacement Parts
- Most of our engineering staff started their careers designing new machines
- We can design and make a new version of almost any generator part.

UNPLANNED OUTAGE? EMERGENCY? NEED IMMEDIATE HELP? CALL US 24/7! National Electric Coil's service managers, engineers and field technicians are ready to help you diagnose the problem accurately and arrange appropriate follow-up services. 